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Support Center

Support Center

Welcome to our Support Center! We’re here to help you with any questions or concerns you may have regarding your orders, products, or our services. Below are various resources and methods to reach out for assistance:

Frequently Asked Questions (FAQs)

Before contacting us, you may find the answer to your question in our FAQs section. Here, we cover common inquiries related to:

  • Ordering and Payment
  • Shipping and Delivery
  • Returns and Refunds
  • Product Information
  • Technical Support

Contact Us

If you need further assistance, please feel free to reach out to our customer support team:

  • Email: info@znhson.com
    We aim to respond to all email inquiries within 24 hours.

  • Phone: +86-14749348158
    Our customer service representatives are available from 9 AM to 5 PM (your local time), Monday through Friday.

  • Live Chat: Visit our website to use our live chat feature for real-time assistance during business hours.

Support Resources

  • User Manuals: Access product manuals and guides to help with setup and troubleshooting.
  • Warranty Information: Review our warranty policies and coverage details.
  • Product Tutorials: Watch video tutorials for step-by-step guidance on using our products.

Community Forums

Join our community forums to ask questions, share experiences, and connect with other customers. Our support team also monitors the forums to provide expert advice.

Feedback

Your feedback is important to us! If you have suggestions on how we can improve our service or support resources, please let us know through our contact channels.

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